Terms and Conditions

Last Updated: June 2026

Welcome to Bharati Tours and Travels. These Terms and Conditions (“Terms”) govern your use of our website and the booking of any tours, travel packages, or related services offered by Bharati Tours and Travels (“we,” “us,” “our,” or “Bharati Tours”). By accessing our website, making an inquiry, or booking any service with us, you agree to be bound by these Terms. Please read them carefully before proceeding.

1. About Us

Bharati Tours and Travels has been operating since 2002, providing travel and tour services to clients across India and beyond. We are based at Ved Vyas School, First Floor, Jaigaon, District – Alipurduar, West Bengal, Pin Code – 736182.

2. Booking and Reservations

All bookings are subject to availability and confirmation by Bharati Tours and Travels.
A booking is considered confirmed only after we have received the required advance payment and issued a written or electronic confirmation.
It is the customer’s responsibility to ensure that all personal details, travel dates, and itinerary information provided at the time of booking are accurate and complete.
We reserve the right to refuse or cancel a booking at our discretion, including in cases of suspected fraud, incorrect pricing, or unavailability of services.

3. Pricing and Payment

All prices quoted are subject to change without prior notice until the booking is confirmed and full payment is received.
Prices may vary based on travel dates, availability, exchange rates, fuel surcharges, taxes, and government regulations.
Payments can be made through the methods specified by Bharati Tours and Travels at the time of booking.
Any additional costs arising due to changes requested by the customer, government taxes, visa fees, or third-party charges (airlines, hotels, etc.) shall be borne by the customer.

4. Cancellations and Refunds

Cancellation requests must be made in writing (via email or other documented communication) to Bharati Tours and Travels.
Cancellation charges will depend on the specific tour package, service provider policies (hotels, airlines, transport operators), and the time of cancellation prior to the travel date.
Refunds, where applicable, will be processed after deducting applicable cancellation charges, service fees, and any non-refundable third-party costs.
Refund processing times may vary depending on the payment method and third-party service providers involved.
No refund will be provided for unused services, no-shows, or voluntary early departure from a tour.

5. Changes to Bookings

Any changes to confirmed bookings (such as date changes, name corrections, or itinerary modifications) are subject to availability and may incur additional charges levied by us or third-party service providers.
We will make reasonable efforts to accommodate change requests but cannot guarantee that all changes will be possible.

6. Travel Documents and Eligibility

It is the sole responsibility of the customer to ensure they possess valid travel documents, including passports, visas, identity proofs, and any other documentation required for their journey.
Bharati Tours and Travels is not responsible for any loss, denial of boarding, denial of entry, or other consequences arising from incomplete, invalid, or expired travel documents.
Customers are responsible for verifying any health, vaccination, or entry requirements applicable to their destination.

7. Itinerary Changes and Force Majeure

While we strive to provide services as per the confirmed itinerary, certain elements (such as flight schedules, accommodation, transport, and sightseeing) are subject to change due to circumstances beyond our control, including but not limited to weather conditions, political situations, strikes, natural disasters, government regulations, or other force majeure events.
In such cases, Bharati Tours and Travels will make reasonable efforts to provide suitable alternatives, but we shall not be held liable for any additional costs, delays, or inconvenience caused by such changes.

8. Liability

Bharati Tours and Travels acts as an agent/facilitator for third-party service providers, including airlines, hotels, transport operators, and local guides. We are not liable for any acts, omissions, negligence, default, or breach of contract by these third parties.
We shall not be liable for any loss, injury, damage, accident, delay, or irregularity that may occur due to circumstances beyond our reasonable control.
Our liability, where applicable, shall be limited to the amount paid by the customer for the specific service in question.
Customers are advised to obtain appropriate travel insurance to cover risks such as trip cancellations, medical emergencies, loss of baggage, and other unforeseen events.

9. Customer Conduct

Customers are expected to behave responsibly and respectfully during tours, towards fellow travelers, guides, staff, and local communities.
We reserve the right to remove any customer from a tour without refund if their conduct is deemed disruptive, illegal, or harmful to other participants or to the reputation of Bharati Tours and Travels.

10. Intellectual Property

All content on our website, including text, images, logos, graphics, and design, is the property of Bharati Tours and Travels or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from our website without our prior written consent.

11. Website Use

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.
We reserve the right to restrict or terminate your access to our website if we believe you have violated these Terms.

12. Governing Law and Jurisdiction

These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in West Bengal, India.

13. Amendments to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after any changes constitutes your acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Bharati Tours and Travels

Address: Ved Vyas School, First Floor, Jaigaon, District – Alipurduar, State – West Bengal, Pin Code – 736182

Phone: 9046518549

Email:

Terms & Conditions